Frequently Asked Questions
Project Overview
- Why is there construction in and around Stanford Hospital & Clinics?
Stanford Hospital & Clinics is expanding and remodeling our facilities to a state-of-the-art health care center that better serves the community. The project features a new hospital that will integrate with the existing hospital and an expanded and enlarged Emergency Department. - Will the existing hospital and clinics remain open during construction?
Yes. In order to ensure that our community’s healthcare needs are met, both Stanford Hospital & Clinics and Packard Children’s Hospital will remain open and fully operational during construction. - What are some features of the updated Stanford Hospital & Clinics campus?
The updated campus will include additional single patient rooms, a new and expanded Emergency Department, larger operating rooms with space for new technology, a new parking garage, a rooftop garden and cafeteria. Existing facilities in the main hospital will also be upgraded as part of the project. - When will the project be complete?
Stanford Hospital & Clinics will begin to see patients in the new hospital facility in 2018, though construction will be completed in 2017. This interim time is needed to prepare the hospital and the staff for delivering patient care in the new facilities. - What other upgrades and changes are going on around the medical center campus?
The Stanford University Medical Center Renewal Project includes expanding and renovating Stanford Hospital & Clinics and the Emergency Department, renovating Hoover Pavilion, expanding Lucile Packard Children’s Hospital and replacing School of Medicine facilities to accommodate modern technology.
All projects will be complete before 2018. For more information, visit SUMCRenewal.org.
Construction
- What changes will take place due to construction?
On Wednesday, October 19, 2011, Welch Road becomes one way, one lane, from Quarry Road to Pasteur Drive. Access to Welch Road will be limited to one-way traffic flow for two years. Starting Monday, November 7th, the entrance to Stanford Hospital on South Pasteur will go from one-way to two-way traffic to accommodate construction activities. North Pasteur will close for construction activities for at least a year and a half. Stanford Hospital & Clinics traffic must enter and exit via South Pasteur. Other utility improvements and surface upgrades will occur during this time along Welch Road, Quarry Road and Pasteur Drive. - Why are there traffic changes along Welch Road?
Underground utility work is being done to upgrade the water, gas and IT infrastructure that will support the new facilities. During this time, Welch Road will be reduced to a one-way, one-lane road. Signage will be on site to help direct pedestrian and traffic flow. - How long will Welch Road be one way, one lane?*
The Welch Road utility work is ongoing until 2013. For traffic and driving updates, please visit stanfordhospital.org/rebuild. - How will construction affect my visit as a patient for Stanford Hospital & Clinics?*
Construction may impact your drive time to Stanford Hospital. Please allow an additional 20 minutes to reach your appointment or destination on time. - What can I do to avoid traffic?
Please refer to our recommended driving routes and map. Also, please allow an additional 20 minutes to arrive to your appointment on time and refer to our recommended driving directions and map.
* During this time, GPS may not provide reliable driving directions due to campus construction activities.
Parking
- Will visitor/patient parking change?
For the next year and a half visitor and patient parking will not change. The Visitor Parking Lot & Valet Service will remain open and available for patients and guests.* Valet will remain available at the front of the main hospital, at Blake Wilbur and at the Cancer Center for your convenience. Please continue to access the Hospital and parking via South Pasteur. - Will employee parking change?
For the next year and a half, employee parking will not change. Employees can continue to park in permit parking structures, including the underground parking structure (PS-4). Please visit stanfordhospital.org/rebuild for more information.
* If you use the parking lot behind Blake Wilbur, you will be directed to Valet Service or to the Visitor Parking Lot. Starting November, the Blake Wilbur parking lot will be closed for tree removal and utility relocation.
Public Transportation
- Will the Marguerite or other public transportation change due to construction?
The Marguerite and AC Transit U-Line have already changed their stops to reflect upcoming construction. Please visit their websites for more information.
Marguerite: http://transportation.stanford.edu/marguerite/ or call 650-723-9362.
AC Transit: http://www.actransit.org/ or call 511 - When does the Caltrain Go Pass benefits begin?
Go Pass benefits begin 2015 as part of the comprehensive package to reduce traffic and encourage the use of public transit.
Air Quality
- Will construction affect the air quality in the surrounding area or in the hospital?
Ongoing measures are being taken to ensure that this site work will not have an impact on the health of employees, patients and visitors. For more information on additional steps you can take to avoid any dust from construction, please talk to your health care team. If you require further information, please contact the 24-Hour Project Renewal Construction Hotline at 650-701-SUMC (7862).
Contact Information
- Who do I contact for more information about the Renewal Project?
Please visit SUMCRenewal.org or call 650-701-SUMC (7862) or email » [info stanfordpackard.org] - Who do I contact if I looking for directions, parking or lost on the way to my appointment?
Please call the 24-Hour Construction Hotline at 650-701-SUMC (7862) or visit
stanfordhospital.org/rebuild for more information.