VJ Periyakoil, Geriatrics, Hospice & Palliative Medicine
Publication Details
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Consultation etiquette: Marketing and patient referrals
Center for Advancement of Palliative Care Campus Online: http://campus.capc.org/PalliativeCareCourses/ConsultationEtiquette. 2009
The single most effective way to increase referrals is to provide timely consultations that meet the needs of your referring clinicians, patients and families. Consultation etiquette refers to the rules, largely unwritten, that all consultants must know to be effective. This peer reviewed e-learning course will help you learn the common elements of consultation etiquette. You will gain a clear understanding of: Key stakeholders for effective consultations Similarities and differences in palliative care consultations Rules of consultation etiquette Patient advocacy vs. respectful clinician
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