MyHealth Proxy Frequently Asked Questions
- What is proxy access for Minors?
- How can I gain proxy access to my child’s MyHealth records?
- Do I have to be enrolled in MyHealth to participate as a proxy?
- What documentation do I need prior to filling out the Proxy Access Request form?
- What can a proxy do in MyHealth with this access?
- Why is there limited access for proxies of children 12-17 years of age?
- What happens when my child turns 18?
What is proxy access for Minors?
Proxy access enables parents, legal guardians, and conservators to access online medical health information for their child via MyHealth. MyHealth is the Stanford Hospital & Clinics' Internet tool that allows patients to securely access their health information and communicate with their doctor's office online.
How can I gain proxy access to my child’s MyHealth records?
To start, visit your Stanford Clinic or go to stanfordhospital.org/proxy to download and complete the MyHealth Proxy Access Request form. The form must be submitted in-person at any Stanford Clinic. You will receive an activation letter within one week of submission.
Do I have to be enrolled in MyHealth to participate as a proxy?
Yes, before you can activate proxy access, you yourself must be registered in MyHealth. Access to your own MyHealth account can be established in two ways:
- If you are a registered patient at Stanford Hospital & Clinics, you can easily sign up for MyHealth during your next clinic visit. Simply present a photo ID at the time of check-in for your next appointment and request access to MyHealth. You will receive a MyHealth activation access code and instructions on how to activate your account.
- If you are not a registered patient at Stanford Hospital & Clinics, the clinic will register you in our system using the information provided on the Proxy Request Form and will mail the access code letter to you once proxy access is granted.
Once a MyHealth access code is obtained, you can login to the MyHealth website and activate your account.
What documentation do I need prior to filling out the Proxy Access Request form?
Before activating your child’s account:
- Child’s Date of Birth
- Your child’s SHC Medical Record Number (MRN): Locate their MRN on the After Visit Summary report given to you during check-out of your last clinic visit or on your billing statement
What can a proxy do in MyHealth with this access?
Proxies of children up to 12 years of age can:
- View test results and upcoming appointment schedules
- View your child's health history, including immunizations, allergies, medications and more
- Send messages to your child's Stanford clinic
Proxies of children age 12-17 can:
- View immunization records
- Send messages to your child's Stanford clinic
Why is there limited access for proxies of children 12-17 years of age?
Under California State and Federal law, there are certain types of medical information that the parent or guardian of a minor patient age 12 or older may not view without consent of the minor patient. Due to these requirements, we offer limited information to proxies of minor patients in this age category.
What happens when my child turns 18?
Once a child reaches age 18, proxies will no longer have access to the minor's MyHealth record. Your adult child can gain access to his or her MyHealth record by registering for an account the next time he or she visits Stanford Hospital & Clinics.