Before You Arrive


A Patient Admitting Representative may be contacting you within a week of your admission to obtain pre-admission information. Pre-Admission information may include insurance benefits and/or payment arrangements, current address, phone number and employer.

Depending upon your insurance carrier, the Patient Admitting Representative may be able to inform you about potential co-payments or deductibles.

In the event that there is not insurance coverage, the Patient Admitting Representative will refer you to a Financial Counselor. Once the pre-admission process is finished, please stop by the Admitting Department and sign the paperwork.

Arrival Time

Ask your physician's office staff what time you should arrive at the hospital and where you should go. If you are not given specific information, please check in at the Admitting desk in the front lobby. Please check in 15 minutes before your appointment time and due to hospital construction activities, allow extra time to reach your appointment.  

Directions & Parking

Please note: routes and travel times may change due to construction related activities at the hospital. Please review our maps and driving directions before you travel to Stanford Hospital. Parking is available in the Pasteur Visitor Garage, the underground garage on Pasteur Drive near the entrance to the hospital. Handicapped parking is also readily available in the Pasteur Visitor Garage.

Valet Parking

Valet parking is available for patients and visitors at the hospital's main entrance (300 Pasteur Drive), 875 Blake Wilbur Drive and the Emergency Department.

Parking Rates & Hours

Pasteur Visitor Garage
Daily, All Day (24 hours)

1st Hour                Free
1 – 2                       $2
2 – 3                       $3
3 – 4                       $4
4 – 5                       $6
5 – 6                       $7
6 – 7                       $8
7 – 8                       $10
Daily Maximum    $12

Fountain Entrance Valet:
Drop-Off Hours: 5am - 5:30pm, Monday - Friday

1st Hour                Free
1 – 8 Hours          $10
Daily Maximum    $15

Blake Wilbur Entrance Valet:
Drop-Off Hours: 5:30am -7:30pm, Monday - Friday

1st Hour                Free
1 – 8 Hours          $12
Daily Maximum    $15

Emergency Entrance Valet:
Drop-Off Hours: 8am - 8pm, Monday - Sunday

1st Hour                Free
1 – 8 Hours          $10
Daily Maximum    $15

After Hours Return service is provided by calling the Security Office at (650) 723-7222.

If you have any questions or concerns, please call Guest Services at (650) 498-3333.

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