Before You Arrive
Pre-Admission
A Patient Admitting Representative may be contacting you within a week of your admission to obtain pre-admission information. This includes your insurance benefits or payment arrangements, current address, phone number, and employer.
The Patient Admitting Representative might be able to tell you about co-payments or deductibles for your visit depending on the insurance carrier.
If you do not have insurance, you will be referred to one of our financial counselors.
After pre-admission, you will still have to stop by the Admitting Department so that the proper papers can be signed.
Arrival Time
Ask your physician's office staff what time you should arrive at the hospital and where you should go. If you are not given specific information, please come to the Admitting desk in the front lobby to check in. Arrive 15 minutes before your appointment time to check in.
Directions & Parking
Please review our maps and driving directions before you travel to Stanford Hospital. A parking garage that adjoins the hospital is available for patients and visitors. Parking is free for the first 45 minutes, $6 for up to 6 hours, and $12 for more than 6 hours and up to 24 hours. Handicapped parking is also readily available. Guests may purchase a $35 week-long parking permits at the Security Office or the Gift Shop. More parking information here.
Valet Parking
Valet parking is available for patients and visitors at the hospital's main entrance at 300 Pasteur Drive, at the Emergency Department entrance, at the Cancer Center, and at the Blake Wilbur Building. Valet parking costs $8.00 per car and is open from 5:00 am to 5:30 pm, Monday - Friday. Security will retrieve cars for valeted guests after 5:30 pm.
If you have any questions or concerns, please call Guest Services at (650) 498-3333.