Program and Services

A Welcoming Reception

Your dedicated International Medical Services team member is a vital point of contact to help manage your entire hospital experience—from initial inquiry to treatment to follow-up care. Our staff will conduct a comprehensive orientation to discuss medical and financial arrangements and introduce you to the resources available at Stanford Hospital & Clinics and Lucile Packard Children’s Hospital.

To work with us, please review and complete two important  forms—International Patient Financial Policy Form and Patient Information Form (Adult or Pediatric)—and send these to us via email or fax before booking your appointment.  These forms will enable us to pair you with the best team member to help with your specific situation.

Step 1:   Patient Intake Forms (Adult and Pediatric)

Send forms to:

Stanford Hospital & Clinics
Attn: International Medical Services
300 Pasteur Drive
Room H-1111
Stanford, CA 94305
United States of America
Phone: +1 (650) 723.8561
Email: ims@stanfordmed.org [ims]
Or fax your completed form to +1 (650) 723.5704

Step 2:  Medical Reports, Films, Pathology Slides
After submitting the Patient Information Form via fax or email, we will provide you with courier instructions so that you can send any relevant medical records, physician reports (in English), and films (X-ray, MRI, CT scan, ultrasound), if needed.

Step 3:  Appointment Confirmation
Once the Patient Information Form and your medical information are received, your Patient Coordinator will confirm the date and time of your appointment.

Step 4:  Visa Assistance

Once your Patient Coordinator has booked your appointment, a verification letter can be provided if needed.

Contact International Medical Services at +1 (650) 723.8561 or ims@stanfordmed.org

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