International Medical Services
Contact Information
Telephone: (650) 723-8561
Fax: (650) 723-5704
Email: ims@stanfordmed.org
Address:
International Medical Services
300 Pasteur Drive
Room H-1111
Stanford, CA 94305
United States of America
The International Medical Services (IMS) program is committed to providing international patients and their families with the highest quality medical care and support services to ensure a pleasant experience at Stanford Hospital & Clinics.
Stanford Medicine is internationally recognized for its tradition of medical innovation and leadership in many different specialties. Every year, patients from around the world travel to Stanford to benefit from the most advanced treatment options currently available.
Our state-of-the-art care is matched by our commitment to service. We offer a caring, individualized approach, focused on meeting the special needs of our patients and their families – before, during, and after their visit to Stanford.
Program Description & Services
International patients who come to Stanford are matched with a personal Patient Coordinator who will arrange all aspects of their visit to Stanford and provide resources and recommendations for their stay in the San Francisco Bay Area. The IMS staff is committed to making each patient's stay as comfortable and convenient as possible by providing assistance with the following:
- Requests for information about services, programs and physicians
- Identifying the physician to meet the patient's specific needs
- Appointment scheduling, including consultations and follow up care
- Communications assistance with physicians, family and friends at home
- Interpretation services in multiple languages
- Medical cost estimating and billing arrangements
- Transportation and accommodation arrangements
View the International Medical Services Video 
Request an Appointment
To request an appointment at Stanford, please call (650) 723-8561 or email us at ims@stanfordmed.org. It will be our pleasure to assist you.
Step 1: Complete a Patient Information Form
To enable your Patient Coordinator to select the proper specialist for you, we will ask that you complete a Patient Information Form.
Step 2: Medical Report, Films and Pathology Slides
After submitting the Patient Information Form via fax or email, we will provide you with courier instructions to send any relevant medical records or physician reports (in English), films (X-ray, MRI, CT scan, ultrasound), and pathology reports as applicable.
Step 3: Appointment Confirmation
Once the Patient Information Form and your medical information are received, your Patient Coordinator will confirm the date and time of your appointment at Stanford.
Follow-up Appointments and Other Services
Your Patient Coordinator can schedule any follow-up appointments you may require and will assist with all arrangements relating to your visit to Stanford.
If you would like information regarding our financial policies, please click below:
Patient Financial Policy
Contact Us
For additional information, we invite you to contact our International Medical Services program:
Telephone: (650) 723-8561
Fax: (650) 723-5704
Email: ims@stanfordmed.org
Address: Stanford Hospital & Clinics
International Medical Services
300 Pasteur Drive
Room H-1111
Stanford, CA 94305
United States of America