Stanford Hospital & Clinics Financial and Insurance Information
Attention: Aetna members
We are pleased to announce that Stanford Hospital & Clinics, Lucile Packard Children's Hospital and University HealthCare Alliance have reached a new health insurance provider agreement with Aetna. The effective date of the new two-year agreement is retroactive to September 1, 2012. SHC, LPCH and UHA are once again in-network providers for all patients insured by Aetna. If you have questions, please call us at 1-877-519-6099 or 650-736-5998.
If you have been receiving care from a health care provider, you may have a right to keep your provider for a designated time period. Please contact your HMO’s customer service department, and if you have further questions, you are encouraged to contact the California Department of Managed Health Care, which protects HMO consumers, by telephone at its toll-free number, 1-888-HMO-2219, or at a TDD number for the hearing impaired at 1-877-688-9891, or online at www.hmohelp.ca.gov
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