February 2012 Upgrade FAQ - Physicians and APPs
Epic will undergo a technical upgrade on February 11, 2012. Epic will be down from 1 to 5 a.m., similar to the downtime for routine system updates.
This upgrade is different from the previous one in that it has been divided into technical and functional components. With the February 11 technical upgrade there will be relatively few noticeable changes to the system. It will set the stage for additional functionality that will roll out over the next six months.
FAQs for for Physicians and APPs
Will there be any training required?
No physician training will be required for this upgrade; please see below for information on the changes you will see. For help regarding any of these changes, please call 4-EPIC.
When will the functional upgrade occur?
The functional changes have been divided into three tiers. Tier 1 functionality is scheduled to go live in April 2012. Tier 2 and 3 are scheduled to go live by August 31, 2012.
Who can I call if I have problems after the upgrade?
As always, if you are having problems you can call 4-EPIC (4-3742), available 24/7 for 3 days post-upgrade.
Will there be any functional that occur with the technical upgrade?
Yes, there will be some things that look different on February 12. Some examples include:
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Communication management will have a different look and feel, but the functionality remains essentially the same. One significant change is that now, the patient can be included as a recipient in letters to referring physicians.
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Note editing tools can now be customized to your preference. If you find that one of your commonly used editing tools appears to be missing, click the star and add it back to your toolbar.
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If you use the “share” note or “copy previous note” functionality in the inpatient setting or in the Cancer Center, the buttons that allow you to do this do not show up until you designate a note type (H&P, progress note, etc.)
