Service Offerings
Stanford Coordinated Care (SCC) will offer two services:
Primary Care Plus
Patients who choose this offering will be asked to temporarily use SCC for their primary care needs, although they will also be able to see their current primary care physician if they so choose. This model will bring behavioral and medical resources to bear that are rarely affordable within a primary care setting. Patients will have their co-pays waived for visits with SCC. They will have a care coordinator who will be able to perform home visits and attend SCC primary care and specialty visits with the patient (as their advocate). SCC will have RNs, licensed clinical social workers, and physical therapists on staff.
Benefits of the SCC for those who would be a good fit are as follows:
- $0 copay at SCC to see your provider and care team*
*If you are a member of the Stanford University High Deductible PPO Plan, a contribution by your employer will be made for the initial months of participation. For Hospital employees in the PPO Plan, if you have not met the deductible the Hospital will make a contribution towards the cost for the first three months of participation, subject to Union approval. - 24/7 direct access to a member of your care team (which includes a physician, nurse, social worker, physical therapist, and care coordinator).
- Same day and next day clinic appointments for urgent needs
- A care coordinator with time to listen and help you plan and access your care
- Access to Stanford’s Better Choices, Better Health online chronic disease self-management workshop
- Pharmacist review of your medications
- Coordination of your complex care needs
Chronic Care Support:
This option will offer personal face-to-face RN and LCSW care support to help patients navigate and coordinate their health care journey. While the nurses and LCSWs will have the physicians as consultants to the service, SCC will not be supplying their primary care, which would remain the current primary care physician’s (PCP) responsibility. We would like the current PCP to be available to SCC’s care support team via phone, fax, and secure email, and to keep the team informed of any change in treatment plans or other information (e.g. lab results, specialty consults).
Benefits of the SCC for those who would be a good fit for Chronic Care support are as follows:
- $0 copay at SCC to see your provider and care team*
*If you are a member of the Stanford University High Deductible PPO Plan, or the Hospital PPO Plan, you are responsible for a monthly participation fee until your deductible is met. - A care support team member with time to listen and help you plan and access your care
- Access to Stanford’s Better Choices, Better Health online chronic disease self-management workshop
- Pharmacist review of your medications
- Coordination of your complex care needs