Stanford Coordinated Care

Eligibility & Enrollment

What is Stanford Coordinated Care?

Stanford Coordinated Care (SCC) is a team of medical professionals and care coordinators who help people with chronic illnesses lead a healthy life and smoothly navigate their health care experiences. This new clinic helps patients manage chronic illnesses, coordinate their medical care no matter how many specialists they see, and provide each patient with quality primary care at the clinic or work with their primary care provider outside of the clinic, to manage their healthcare.

Who is Eligible?

Eligible patients for the SCC include:

Stanford University

Stanford Hospital & Clinics and Lucile Packard Childrenís Hospital

How do I enroll?

Those interested in becoming a member of SCC should take the first step to enrollment and complete a self-assessment. Assessments are available online at www.stanfordhospital.org/coordinatedcare and should be faxed to the clinic upon completion. An SCC team member will follow up once the assessment has been received.

Based on the completed self-assessment and after the SCC has determined an individual is a good fit for the services offered, an initial intake appointment with a care coordinator will take place. After the first intake visit, the patient will then be officially enrolled.

Contact Information

Phone: 650.724.1800
Fax: 650.736.2550
www.stanfordhospital.org/coordinatedcare

During the intake appointment, the care coordinator will discuss two services offered by Stanford Coordinated Care. One service is Primary Care Plus. As a member of Primary Care Plus, the patient is asked to transfer their primary care services to the coordinated care team which includes a physician, nurse, care coordinator, physical therapist, pharmacist, and clinical social worker.

The benefits for those enrolled in Primary Care Plus are listed below:

  • $0 copay at SCC to see your provider and care team*
    *If you are a member of the Stanford University High Deductible PPO Plan, a contribution from your employer will be made for the initial months of participation. For Hospital employees in the PPO Plan, if you have not met the deductible the Hospital will make a contribution towards the cost for the initial months of participation, subject to Union approval
  • 24/7 direct access to a member of your care team
  • Same day and next day clinic appointments for urgent needs
  • A care coordinator with time to listen and help you plan and access your care
  • Access to Stanfordís Better Choices, Better Health chronic disease self-management workshop
  • Pharmacist review of your medications
  • Coordination of your complex care needs
  • In office labs at no cost
  • Behavioral Health & Physical Therapy clinicians on-site

The other service is Chronic Care Support. As a member of Chronic Care Support, the patient agrees to continue with their current primary care physician but would like the extra help and support from the SCC care support team, which includes a clinical social worker and registered nurse.

The benefits for those enrolled in Chronic Care Support are listed below:

  • $0 copay at SCC to see your care team*
    *Chronic Care Support services are paid for directly by your employer.
  • A care support team member with time to listen and help you plan and access your care
  • Access to Stanfordís Better Choices, Better Health online chronic disease self-management workshop
  • Pharmacist review of your medications
  • Coordination of your complex care needs

Why should I enroll?

SCC believes that individuals are the expert about their own life and health. However, it can be hard to face chronic conditions alone. The SCC team can help individuals with medical, social, and emotional aspects of trying to live in the healthiest way. Also, there are no co-pays for SCC services.

Take the Next Step!

Join SCC today and start receiving coordinated care! To access a team member of SCC call 650.724.1800 or email coordinatedcare@stanfordmed.org.

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